Terms & Conditions

Effective Date: 01 April 2026

Welcome to Convertly AI. By accessing or using our website and plugins, you agree to the following Terms & Conditions. Please read them carefully.

1. Use of Services

Convertly AI provides AI-powered WordPress plugins for file conversion and image background removal. By using our services, you agree to use them only for lawful purposes and in compliance with all applicable laws.

You must not:

  • Use the service for illegal or harmful activities
  • Upload malicious, copyrighted, or restricted content without permission
  • Attempt to reverse engineer or misuse the system

2. Accounts & Access

To access certain features, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities under your account

We reserve the right to suspend or terminate accounts that violate our terms.

3. Payments & Pricing

We offer both one-time and credit-based pricing plans. By purchasing:

  • You agree to the listed pricing and billing terms
  • Payments are processed via secure third-party providers
  • Credits are non-transferable unless stated otherwise

4. Refund Policy

Refunds are subject to our refund policy:

  • Requests must be made within the specified refund period
  • Excessive usage may void eligibility
  • Approved refunds will be processed within a reasonable timeframe

5. Service Availability

We strive to provide uninterrupted service, but we do not guarantee:

  • Continuous availability
  • Error-free operation

We may update, modify, or discontinue features at any time.

6. Intellectual Property

All content, plugins, and technology provided by Convertly AI are the intellectual property of Convertly AI.

You may not:

  • Copy, resell, or redistribute our software without permission
  • Modify or create derivative works without authorization

7. Data & Privacy

Your use of our services is also governed by our Privacy Policy. We take reasonable measures to protect your data, but you use the service at your own risk.

8. Limitation of Liability

Convertly AI shall not be liable for:

  • Any direct or indirect damages
  • Loss of data, revenue, or business

Use of the service is at your own risk.

9. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services means you accept the updated terms.

10. Contact Us

For any questions regarding these Terms, contact us at:
📧 support@convertlyai.io