Privacy Policy

Effective Date: [Add Date]

Convertly AI (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and WordPress plugins.

📌 Information We Collect

We may collect the following types of information:

1. Personal Information

  • Name
  • Email address
  • Billing details (processed via third-party payment providers)

2. Usage Data

  • Plugin usage activity
  • File processing requests (conversion/background removal)
  • IP address and browser type

3. Uploaded Files

  • Files you upload for processing (images, documents, etc.)

⚙️ How We Use Your Information

We use your data to:

  • Provide and improve our services
  • Process transactions and manage subscriptions
  • Respond to customer support requests
  • Monitor system performance and prevent abuse
  • Enhance user experience

🔒 Data Security

We take reasonable security measures to protect your data:

  • Secure servers and encrypted connections
  • Limited access to sensitive information
  • Regular monitoring for vulnerabilities

🗑️ File Handling & Storage

  • Uploaded files are processed securely
  • Files are automatically deleted after processing
  • We do not store or reuse your files

🍪 Cookies

We may use cookies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Remember user preferences

You can disable cookies in your browser settings.

🤝 Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Analytics
  • Cloud processing infrastructure

These providers have their own privacy policies and handle data securely.

🚫 Data Sharing

We do not sell, trade, or rent your personal information to third parties.

👤 Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data

To exercise these rights, contact us.

🔄 Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our services means you accept any updates.

📩 Contact Us

If you have any questions about this Privacy Policy, contact us at:
📧 support@convertlyai.io